This privacy policy governs the manner in which the patchee Sri Lanka collects, uses, maintains and discloses information collected from users (each, a "user") of the
thepatchee.lk website ("site"). This privacy policy applies to the site and all products and services offered by the patchee Sri Lanka.
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not
limited to, when Users visit our site, register on the site, place an order, fill out a form, respond to a
survey, subscribe to the newsletter and in connection with other activities, services, features or resources
we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address,
phone number, credit card information, Users may, however, can visit our Site anonymously. We will collect
personal identification information from Users only if they voluntarily submit such information to us. Users
can always refuse to supply personally identification information, except that it may prevent them from
engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site.
Non-personal identification information may include the browser name, the type of computer and technical
information about Users means of connection to our Site, such as the operating system and the Internet
service providers utilized and other similar information.
Web browser cookies
Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard
drive for record-keeping purposes and sometimes to track information about them. User may choose to set
their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that
some parts of the Site may not function properly.
How we use collected information
- 1.The Patchee Sri Lanka collects and uses Users personal information for
the following purposes:
- 2.To improve customer service Your information helps us to more effectively
respond to your customer
service requests and support needs.
- 3.To personalize user experience, we may use information in the
aggregate to understand how our Users as a group use the services and resources provided on our Site.
- 4.To improve our Site, we continually strive to improve our website
offerings based on the information and
feedback we receive from you.
- 5.To process transactions, we may use the information Users provide about
themselves when placing an order only to provide service to that order. We do not share this information
with outside parties except to the extent necessary to provide the service.
- 6.To administer a content,
promotion, survey or other Site feature to send Users information they agreed to receive about topics we
think will be of interest to them.
- 7.To send periodic emails
- 8.The email address Users provide for order processing, will only be used to
send them information and updates pertaining to their order. It may also be used to respond to their
inquiries, and/or other requests or questions. If User decides to opt-in to our
mailing list, they will receive emails that may include company news, updates, related product or service
information, etc. If at any time the User would like to unsubscribe from receiving future emails, we
include detailed unsubscribe instructions at the bottom of each email or User may csontact us via our
Site.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect
against unauthorized access, alteration, disclosure or destruction of your personal information, username,
password, transaction information and data stored on our Site.
The Patchee Sri Lanka don’t keep and store any type of financial data like credit or debit card
information, all processing is done through our online payment gateway processor, currently Bank-Alfalah
Sensitive and private data exchange between the Site and its Users happens over an SSL secured communication
channel and is encrypted and protected with digital signatures.
Third party websites Users may find advertising or other content on our Site that link to the sites and
services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not
control the content or links that appear on these sites and are not responsible for the practices employed
by websites linked to or from our Site. In addition, these sites or services, including their content and
links, may be constantly changing. These sites and services may have their own privacy policies and customer
service policies. Browsing and interaction on any other website, including websites which have a link to our
Site, is subject to that website\'s own terms and policies.
Advertising Ads appearing on our site may be delivered to Users by advertising partners, who may set
cookies. These cookies allow the ad server to recognize your computer each time they send you an online
advertisement to compile non personal identification information about you or others who use your computer.
This information allows ad networks to, among other things, deliver targeted advertisements that they
believe will be of most interest to you. This privacy policy does not cover the use of cookies by any
advertisers.
Changes to this privacy policy
The Patchee Sri Lanka has the discretion to update this privacy policy at any time without any notice, we
encourage Users to frequently check this page for any changes to stay informed about how we are helping to
protect the personal information we collect. You acknowledge and agree that it is your responsibility to
review this privacy policy periodically and become aware of modifications.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree
to this policy, please do not use our Site. Your continued use of the Site following the posting of changes
to this policy will be deemed your acceptance of those changes.
Website Compliance:
- 1.
Trade License No : TRAD/DNCC/134145/2022
- 2.The Return and Refund Policy, a standard timeline is: (7 to 10 working days).
- 3.
Delivery Time of the products is: (Inside Colombo - 5 days & Outside Colombo - 10 days).
- 4.
Product stock quantity is always mentioned in the detail page of the products.
Contacting us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this
site, please contact us at:
www.thepatchee.lk